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An integrated approach to supply chain risk management

Following the recent economic meltdown, the life sciences industry has made steps to protect itself against a similar situation in the future; however it still faces many challenges. Insurance broker Willis Group has created a risk management strategy that helps organisations to focus on the key risk drivers and create a better understanding of today’s business.

Life sciences organisations are changing their business models to become more resilient and sustainable in light of the challenging economic environment. Trends are showing that large multinational and mid-market life sciences companies are still subject to increasing litigation, product recalls, patent infringement and supply chain interruption. Increased supply chain risk in particular is being driven by the growth in regulations, financial fragility in the current environment and a heavy reliance on a small number of suppliers – a direct consequence of simplifying supply chains to improve efficiency and reduce costs.

A robust risk management strategy for companies within this sector must look beyond the four corners of traditional insurance and focus on business interruption (BI) loss that may be removed from direct physical damage. This provides the opportunity to focus on key risks, such as BI exposure in the supply chain.

Insurance broker Willis believes that a fresh focus is required to get the risk management basics right and ensure that the foundations are in place to drive an improved understanding of the risks that an organisation faces. Identification of the key risk drivers throughout an organisation will improve visibility around the underlying causes. This, in turn, should lead to the improved understanding of the financial impact of the risk against future cash flows or gross profit, thereby determining material exposures and influencing the key priorities for allocating risk management resource. One such driver is the loss of a key supplier.

Role of suppliers
Historically, key suppliers were defined by the amount of annual spend a company would contract with them. However, these large suppliers were not always responsible for the highest levels of BI. In many cases it was the smaller suppliers, where annual spend was minimal, that would create a huge BI impact on their customers if they stopped trading overnight, because they supplied one of the key ingredients or components used across the customer’s product line.

Willis recognises that to best support its clients in managing supply chain exposures, a series of steps are required. By improving risk assessment techniques and considering the risks that affect the supply chain, one can identify the key suppliers and better understand the financial exposure a client has. This process firstly involves checking the quality and robustness of an organisation’s existing risk management framework to ensure that the data generated is consistent and relevant to the improvement and resilience of the business. Secondly, the process provides an initial assessment throughout the supply chain to identify key suppliers. This is done by gaining a better understanding of revenue flows, stock throughput and dependencies. Thirdly, the process provides the capability to model the total level of business interruption exposure the organisation would be subject to, should one of those key suppliers stop trading. The final step would be working with the procurement function to recommend the most appropriate and effective risk management strategy, such as:

  • increasing buffer stock levels
  • buying out a financially fragile key supplier
  • dual sourcing requirements
  • risk transfer through insurance

An integrated approach to supply chain risk management will provide Willis' clients with an increased opportunity to gain benefits including:

  • improved resilience and sustainability
  • improved capital allocation
  • improved balance between risk retention, financing and transfer
  • brand protection.

A combination of the above could reduce the cost of risk, improve business performance by reducing uncertainty and volatility, and increase the probability of achieving financial key performance indicators outlined in clients' business plans.

About Willis Group
Willis Group Holdings is a leading global insurance broker. Through its subsidiaries, Willis develops and delivers professional insurance, reinsurance, risk management, financial and human resource consulting and actuarial services to corporations, public entities and institutions around the world. Willis has more than 400 offices in nearly 120 countries, with a global team of approximately 17,000 employees serving clients in virtually every part of the world.

Company profile

Willis Group Holdings plc

For further information, visit: www.willis.com

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