Your business is our business
As the leading international supplier of active
pharmaceutical ingredients, TAPI is committed'
to quality, global production and, above all,
customer care.
Over 70 years of excellence in the pharmaceuticals'
sector has taught us that customer service is'
paramount to achieving success. Helping to keep'
you and your organisation efficient and competitive
is'
an important part of our business. Accordingly,
we are'
committed to meeting our customers' needs
and'
expectations at every level.
Trustworthiness
Teva API (TAPI) is currently the world's
leading'
international supplier of active pharmaceutical
ingredients'
(APIs). With .641 million in third party annual
API sales'
and a workforce of almost 5,000 professionals
worldwide,'
the organisation offers a rich portfolio of about
300 APIs.'
TAPI's financial strength, global production
capacity'
and long-term commitment to the pharmaceuticals'
industry are key ingredients of its success.
Superior quality'
At TAPI, quality is the cornerstone on which the'
company builds its business. Our quality departments'
are evidence of the priority it places on ensuring'
compliance with your specifications, as well as
all'
relevant regulatory requirements, including current'
GMP standards, USP and EP, among others.
All of our plants are regularly inspected by
the'
FDA, by other authorities and by our customers.'
Additionally, TAPI equips its production facilities'
with cutting-edge technologies and state-of-the
art'
computerised systems to maintain its consistently'
high product quality, while continuously improving'
productivity and reliability.
Specialised expertise'
The organisation's customers benefit from
the knowledge'
and abilities of a dedicated team of 760 top R&D
scientists,'
specialising in the fields of:
- chemical synthesis'
- fermentation'
- enzymatic process'
- high potency'
- plant extracts'
- synthetic peptides'
- vitamin D derivatives'
- analytical and solid-state R&D.
Value'
TAPI competitively distributes its APIs to manufacturers'
worldwide. By looking for better raw material
sources and'
eliminating non-value-added activities on an ongoing'
basis, it is able to provide you with reasonable
pricing'
throughout the full life cycle of the product.
On-time delivery
Focused on its commitment to you, the company's'
professional service agents proactively manage
your'
shipments. Keeping on top of all parties involved,
they'
orchestrate the logistics to achieve on-time deliveries,'
so you can focus on other priorities.
Here to serve you
As the leading generic API supplier, this organisation'
maintains its leadership by providing its customers
with'
exceptional services. TAPI thinks of itself as
a pioneer,'
paving the way to new service standards in the
API'
industry, setting the bar higher than ever before.
Customer-centric
TAPI recently revolutionised its business with
the 24-hour'
customer support centre. Its main goal is to provide
its'
customers with immediate access to TAPI's
customer'
services, at any time, from any location around
the world,'
through a choice of communication channels (see
our'
website for details).
Our customer support centre provides customers'
with prompt replies to a variety of requests,
ranging'
from compliance, through product information,
up'
to safety and ecology.
You can rely on us to fulfil your requests for
relevant'
regulatory documentation and quality methods and'
standards, as and when you need them.
Engaging the expertise of our scientists and'
technologists, we manage the process of defining
your'
particle size distribution and other solid state'
specifications. Our customer-centric view means
that we'
always focus on your needs.
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