Clinical Supplies Management (CSM) - Agile by design

CSM is the only global company that is truly focused on clinical trial supplies services with a 20+ year track record. With two facilities in Post-Brexit EU and three in the US, CSM is committed to ensuring clinical trials are a success, regardless of size or scope, from Phase I to Phase IV projects. On a yearly basis, CSM packages more than 1.5 million patient kits and makes over 27,000 IMP shipments in over 85 countries worldwide.

Global storage and distribution, including reconciliation and destruction

CSM offers specific storage and distribution solutions for all stages of the supply chain. CSM also manages returned drug accountability, reconciliation and destruction and will work with each client to meet protocol-specific needs while ensuring compliance and safety.

Packaging and labelling, including design and production

Whatever your packaging needs, CSM has the flexibility and tools to handle them in the most efficient, cost-effective and patient-compliant way. Furthermore, CSM can meet your exact protocol needs by providing unique and customizable solutions including text creation, product design and arranging patient compliance. And if your study involves a short timeline or a complex supply chain, then look no further than our highly flexible and innovative on-demand solution.


CSM has designed a Direct-to-Patient program which is a highly customisable solution for patients and protocols. We carefully design these projects to ensure that our client and their contractors follow GCP guidelines.

CSM is carrier-neutral and our logistics pre-planning ensures that your products are delivered at the right temperature and in accordance with the guidelines.

Project management

CSM's project managers spend time getting to know each client, ensuring that every step in the clinical supply chain matches their precise needs. From customising study designs to applying cost-effective methods, we help clients to plan and execute projects of all sizes and scopes. Our customer-centric focus can make your trial more efficient, reduce costs and improve outcomes.

Comparator drug and ancillary supplies sourcing

CSM has the knowledge, experience and resources to provide our clients with the information they need to help to manage comparator and ancillary supplies - a crucial element in the clinical supply chain. Whether you need marketed drugs, syringes or dousing spoons, we strive to meet any client need by providing customised sourcing programmes. This service simplifies process management and saves our clients time and money while providing a fast turnaround.

Global, agile and innovative and 100% focused on clinical trial supplies

CSM has the expertise, breadth of experience and global presence to help you with all your clinical trial needs. From beginning to end, we ensure that every project is delivered with a high level of efficiency, quality and accuracy.

Our highly flexible production schedule and innovative services allow us to meet the needs of any project, regardless of size and scope.

If you want to find out what could happen to your clinical trials when the UK leaves the EU or if you would like to discuss a particular project, then get in touch with one of the CSM offices directly: either by using the form below or via our

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Clinical Supplies Management (CSM)

CSM’s On-Demand platform, for example, can significantly reduce the number of kits needed in a study and help to avoid 50% of drug waste and associated costs.
Able to have kits ready for shipment in less than 48 hours, CSM is the only global company truly focused on clinical trial supplies services.
With 300 employees on 5 sites and with our own proprietary ERP system, tools and IT specialists, CSM is agile by design.
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