Berlinger - Experience the power of control

Smartview is the leading 'sense and respond' technology for global cold chain management. Berlinger explains how its platform delivers significant benefits to manufacturers, logistics service providers and wholesalers in the global pharmaceutical and food supply chain.

Smartview provides an integrated real-time view on the condition and location of temperature-sensitive products. Data is collected in an open platform from a variety of sources, including advanced GPS/GPRS and wireless sensors.

With the application of user-defined business rules, the technology enables proactive intervention in response to exceptional situations.

Sense and respond

For global cold chain management, Berlinger Smartview's web-based and GAMP 5 (good automated manufacturing practice) validated software provides an integrated platform that filters and analyses important data collected during transport and storage of valuable products.

The Smartview platform is an integrated platform for the following cold chain applications:

  • shipment monitoring - constantly monitoring the condition and location of shipments during global and local transportation
  • facility monitoring - real-time remote monitoring of temperature-controlled storage facilities
  • vehicle monitoring - real-time tracking of transportation vehicles.

Smartview's cold chain capabilities can be described in terms of the following application layers:

  • analytics - a complete history of your shipments is created that can be used for trade lane analysis and thermal mapping
  • execution - an advanced rules engine enables users to define business rules for exception situations, creating capabilities for proactive intervention
  • visibility - data is collected from various sources; this includes real-time sensors with GPRS and wireless communication, and external sources, such as flight traffic data.

Your benefits

The level of supply chain visibility significantly reduces the number of exception situations and improves ability to respond proactively to these situations:

  • improved product integrity due to better supply chain control and proactive response to exception situations
  • increased process efficiency due to integrated data and less time spent analysing exception situations
  • better customer service due to better supply chain visibility and a reduction in exception situations
  • easy reporting and analysis for continuous process improvements due to a central and integrated view.

Compliance with GDP regulations

Smartview has been specifically developed to support customers in implementing processes that are compliant and certified for relevant regulations, such as good distribution practices (GDPs).

As a consequence, the application is developed and delivered in accordance with relevant regulatory guidelines for electronic record-keeping, specifically FDA 21 CFR Part 11 and Annex 11 to EU GDP guidelines.

Smart response

A unique feature of the Smart Response Service is the scope of the intervention and support services from Berlinger's cold chain control centre.

This ensures the integrity of your products through:

  • real-time monitoring based on in-transit visibility
  • user-defined business rules and contingency scripts
  • proactive response.

Smartview is proven to deliver significant improvements in customer service, quality and process efficiency, thanks to regulatory compliance, elimination of temperature excursions and paper storage. Enjoy integrated global view on the most relevant storage and distribution data with 24/7 access.


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