Cold Chain Technologies - Thermal science of packaging

Cold Chain Technologies is one of the oldest and largest cold chain/thermal packaging solution providers globally and a leading end-to-end pharmaceutical packaging service provider. The company's senior product manager, Jamie Chasteen, discusses its broad range of temperature-sensitive packaging products and the challenges of managing temperature-sensitive products.

Could you give some background about the company's work in the pharmaceutical industry?

Jamie Chasteen: Cold Chain Technologies (CCT) has been in business for almost 50 years, and our sole focus is the life science industry. We design, test, and manufacture thermal shipping systems for nearly any biopharmaceutical thermal shipping need. We also offer a suite of services helping our clients to operate most efficiently, and ensure compliance in a complex and evolving regulatory environment.

What would you say are the key challenges companies face with the temperature-sensitive shipping industry?

Companies that ship clinical trial products have unique needs. They need extremely robust systems, as the cost of failure is very high. These systems must be simple to condition and pack out. They must also eliminate the need for purchasing, storing and conditioning an abundance of containers and refrigerants, and ultimately be available for immediate delivery.

Complex storage, conditioning, or pack-out of systems lead to errors that can jeopardise clinical trial success. With the cost of a single successful biotech commercialisation being measured in billions of dollars, such excursions are unacceptable.

Forecasting clinical trial shipments is also extremely difficult. When a large rush order for a new trial or phase is initiated, there may not be enough time to procure all the necessary materials and meet the project timelines.

What are the key solutions that Cold Chain Technologies offers to clients?

To meet the specific needs of the clinical trial market, CCT has designed and developed several new shipping system platforms that meet an array of domestic and international shipment needs for small-parcel and full-pallet payloads, across several different temperature criteria.

Our KoolTemp GTS Excel and KoolTemp GTS Extreme product families can be configured to meet over 36 unique time/temperature/duration needs through the use of just two different refrigerant sizes. The simple and robust pack-outs are quick and easily repeatable, providing clients with complete assurance that the product will maintain thermal and keep its physical integrity.

Our modular product approach extends to the KoolTemp GTS Evolution pallet shipping line and our latest innovative GTS 1400L full-pallet shipping system. Through several patent pending technologies, the GTS 1400L system brings new flexibility and greater confidence to bulk shipping needs.

For applications where conditioning of systems is limited, we offer the KoolTemp GTS Instant product line. Through the use of a patented evaporation technology, these systems provide up to four days of passive 2-8ºC protection with just the push of a button, and there are absolutely no refrigerants to purchase, condition or pack out.

Having products that meet each of these unique needs is not enough given the extreme demands of clinical trials. CCT manufactures these products at multiple locations throughout the US, Europe and Latin America.

These products are standard off-the-shelf systems, and in stock. Through supply agreements, we can ensure clients will always have the materials needed, even when it is difficult for them to forecast demand from week to week.

How do you guarantee the expertise necessary to make sure everything works well?

Annual surveys consistently rank CCT's staff as the number one in technical resource available to the market.

Our staff has the unique ability to integrate into cross-functional client teams and walk them through the process. Our product and service solutions have a long track record of success in the field, and our client references and testimonials speak volumes.

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