LATAM Cargo is the largest cargo airline in South America, combining freighter and passenger aircrafts to carry shipments to, from and through Latin-America. LATAM Cargo launched its product portfolio in 2016 to deliver clear promises and standardised processes to its clients fulfilling their cargo needs.
From its broad portfolio offering, LATAM Cargo highlights its PHARMA product, which specialises in the transportation of pharmaceutical shipments. This product has been thoughtfully created with the highest transportation standards in the industry and is endorsed by the International Air Transport Association (IATA), attaining the CEIV PHARMA certification in March of 2017 for the airline and in November of 2017 for its self-handler at Miami international airport.
The pharmaceutical industry requires strict and detailed cold-chain workflows and processes for the transportation of medicines and vaccines. LATAM Cargo underwent an internal review of its logistics supply chain processes for the transportation of pharmaceutical products to guarantee the preservation of quality and functionality, which ultimately culminated in the CEIV PHARMA certification by the IATA in 2017. This certification positioned LATAM Cargo as the first airline in the US continent to be awarded this prestigious award.
LATAM Cargo's expertise in the transportation of pharmaceuticals has allowed the airline to develop specialised products that handle pharmaceutical shipments. The current offerings are Pharma Passive, with temperature ranges between 2°C to 25°C, and Pharma Active, with temperature set points from -30°C to 30°C.
Pharma Active is a specialised product focused in the transportation of high-value medicines and vaccines, which require to be maintain in a specific temperature range throughout the duration of the transportation process. To ensure the maximum compliance of the cold-chain, the transportation is made by a specialised active container (electric or dry iced-based). The added value of this product is the high visibility that it will have during the entire supply chain, with temperature and functionality checks every six hours and physical reviews at every transferred point. LATAM Cargo works with three brands of active containers: Envirotainer, Dokasch and C-Safe.
Pharma Passive is a specialised product in the transportation of sensitive medicines and vaccines, which requires a strict cold-chain transportation. LATAM Cargo has developed tight internal procedures to ensure the correct transportation of pharmaceuticals, through refrigerated warehouses and acclimated aircraft holds with adequate segregation processes. In order to continually ensure the compliance of the cold-chain logistics, LATAM Cargo has placed data-loggers and thermo-blankets in all of its shipments and conducts a weekly review of the products KPI's that entails reduced tarmac times. LATAM Cargo also maintains a continuous improvement management system to register all the corrective and preventive actions undergone by the company for the temperature excursion reports.
LATAM Cargo is a subsidiary of LATAM AIRLINES GROUP that was born as a result of the business merger between LAN and TAM in 2012. LATAM Airlines Group is Latin America's leading airline group with one of the largest route networks in the world. LATAM Cargo offers air services to around 140 destinations in 25 countries, and is present in six domestic markets in Latin America: Argentina, Brazil, Chile, Colombia, Ecuador and Peru. In addition, LATAM Cargo service international operations in Latin America, Europe, the United States, the Caribbean, Oceania and Africa with 524 million kilograms transported in 2017.