Thermo King - Protect patient safety

The PharmaSolutions platform from Thermo King offers advice and myriad means to control and monitor the supply chain to ensure that patients receive only the highest-quality products, no matter where they are in the world.


Thermo King understands that if the quality of pharmaceutical product shipments is compromised, the risk is more than the loss of cargo - it can affect the health of patients.

Industry statistics indicate that 25% of vaccines reach their destination in a degraded state because of incorrect shipping, and approximately 30% of scrapped sales at pharmaceutical companies can be attributed to logistics issues - Thermo King has been working to decrease these percentages to ensure top-quality medical products for patients worldwide.

PharmaSolutions, a comprehensive and dedicated expertise platform from Thermo King, addresses the precise needs of the pharmaceutical industry by delivering applications, advice and a broad spectrum of services.

This solutions package purposefully covers the four stages outlined in the European Commission's Good Distributions Practice Guidelines (GDP Guidelines) of medicinal products for human use to include:

  • design qualification (DQ)
  • installation qualification (IQ)
  • operations qualification (OQ)
  • performance qualification (PQ).

The Thermo King GDP validation protocol
PharmaSolutions offers a range of equipment for temperature-controlled transportation, from trailer to pulley-motor truck, as well as ColdCube Thermo King containers. All equipment is tested to conform with the following GDP guidelines:

  • at temperatures of 15-25°C; 2-8°C and at -20°C to suit different cargo, as well as an annual three-temperature calibration check
  • under extreme ambient temperatures from -30 to +40°C to assure you of your cargo's safety in extremes of climate
  • test of door openings, failure mode as a reference for customers' risk management analysis.

The validation protocol has been supervised and validated by an independent pharmaceutical company specialised in regulatory affairs of the healthcare industry. To confirm that the refrigerated equipment is performing to specification, tests have been conducted in a temperature-controlled chamber from the industry-certified Ingersoll Rand Engineering and Technology Centre (IRETC) in Prague.

The PharmaSolutions service range can be delivered as a complete package, individually, or as a selection of services combined into a PharmaAssist service contract. The service range includes:

  • product application expertise and training services
  • 24/7 fleet monitoring services
  • real-time tracking and monitoring
  • full service history and proactive maintenance.

Product application expertise and training services

PharmaSolutions delivers product application expertise covering refrigeration system set-up, risk mitigation and operating guidelines that are critical to know for any transportation partner. Pharmaceutical transporters can rely on the extensive Thermo King dealer network for guidance on installation and use of refrigeration systems.

24/7 fleet monitoring services

PharmaSolutions offers 24/7 fleet monitoring services for end-to-end management of any refrigerated vehicle fleet. It is a powerful tool to improve operational efficiency of the pharmaceutical supply chain and enable connectivity to manufacturers' goals. The Dealer Locator app can help you identify the nearest service points.

Real-time tracking and monitoring

PharmaSolutions recommends the use of remote monitoring systems such as Thermo King's TracKing to reduce the risk of damage, loss of quality and wastage of high-value medical and biological products.

Full service history and proactive maintenance

This PharmaSolution can offer the option of storing a full service history over the complete life of your refrigerated vehicles, with an online database recording the repairs, maintenance and calibration activities conducted on your equipment to ensure data management for audit and inspection.

Products and Services

Contact Details

Thermo King
URL: www.europe.thermoking.com/pharmasolutions

Ensure that your medical supplies arrive in perfect condition with one of Thermo King’s comprehensive transportation packages.
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