The Middle East and North Africa (MENA) region is witnessing impressive growth in the healthcare sector. In the Gulf Cooperation Council (GCC) alone, expected spending is estimated to be $44 billion by 2015, up 11% from the previous year.

As leading provider of delivery solutions in the MENA region, Aramex has been at the forefront of developing industry-specific, customized, end-to-end solutions for its customers. One of its solutions is Aramex Bio, a specialised door-to-door delivery solution for biological samples and pharmaceutical materials. Aramex Bio was designed to meet the shipping needs of pharmaceutical companies, research centres, laboratories and hospitals.

One of the main challenges in the MENA region is extreme temperatures. In Dubai, the average daily summer temperature is over 40°C with 55% humidity and in Kuwait it is 44°C with 25% humidity. As biological samples and medications are adversely affected by the surrounding environment, Aramex Bio comes with temperature-controlled packaging – boxes and cold packs – to maintain specific temperature ranges during shipping, covering

  • frozen (-25°C to -15°C)/(-80°C to -60°C)
  • cold (+2°C to +8° C)
  • controlled ambient (+15°C to +25 °C).

Aramex also provides data loggers to monitor the inner temperature during the entire supply chain, from pick-up to delivery.

At Aramex, only trained teams manage Aramex Bio packages; they understand the importance of the contents and its urgency. The teams have comprehensive knowledge in handling biological samples and expertise in customs clearance to deliver on-time. Packages are visible to customers 24/7, at all points and online, with notifications sent to shippers and receivers upon every update.

Aramex Bio is certified by BSI, complies with IATA’s international regulations for both infectious and non-hazardous contents, and is certified by ISO 9001, ISO 14001 as well as OHSAS 18001.

Currently, Aramex Bio serves many customers in the MENA region with different business needs, including laboratories and hospitals that outsource diagnostic testing in order to ship patients’ specimens to other local/international laboratories. In addition to helping patients get better, Aramex Bio serves athletes (anti-doping) as well as animals (veterinary laboratories).

Aramex Bio offers direct-to-patient services to deliver medication to those who need it. What is unique in Aramex’s direct-to-patient service is the fact that we personalise the delivery to make it convenient to end-consumers or patients.

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About Aramex

Aramex (DFM: ARMX) is a leading provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognised for its customised services and innovative multiproduct offering. Traded on the NASDAQ from 1997 to 2002, today Aramex is a publicly traded company on the Dubai Financial Market, employing more than 13,900 people in 354 locations across 60 countries and leading a strong alliance network that provides global presence and brings together 40 independent express companies from around the world. The range of services offered by Aramex includes integrated logistics solutions, international and domestic express delivery, freight forwarding, secure records and information management solutions, and e-services, including e-business solutions and shop and ship.

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